Accessibility for Ontarians with Disabilities Act
(AODA) became law on June 13, 2005. One of the key areas of focus is customer service.
The Customer Service Standard
came into force in 2008, with compliance required by January 1, 2012. To obtain a copy of the OFCP's AODA Customer Service Standard Policy please contact us.
As we strive to improve accessiblity for our clients with disabilities, we welcome your feedback. Please call the toll free number at 1-877-244-9686 or local number at 416-244-9686. Or you can click here to fill out a form or just send us an email.